Winpalace Casino may not yet be ready for royalty

It is not unusual for an ordinary person to wonder how life is for the royalty, and to maybe want to immerse in some luxurious environment. The next time such an urge hits you, let this review introduce you to the Winpalace casino where the fabulous graphics and gaming atmosphere will make you feel transported to a real palace.

A fairly recent addition to the scene, Winpalace Casino was established in 2009 and is licensed in Curacao. Owned by Netad Management which also owns other gaming sites, its software is provided by Real Time Gaming Software, a reputable name in the industry.

It is first and foremost a slots sites, as evidenced by most of the choices offered in the more than 100 games available in its slate. As such you can expect to try your luck in any of the slots tournaments active daily or in massive progressive jackpots. Should you feel the need to explore other options, there are several table games to choose from. However, considering the limited choice, the restrictive payment limits, and the mediocre bonus packages, these table games really just serve as a breather from all that slots gaming, and would not hold the attention of serious aficionados.

Talking of bonuses, the site provides an enticing Welcome Package of 200 percent match up for the first two deposits, up to $1,000. each time, with a minimum deposit of $21. However, this comes with a 120x wagering requirement of the combined deposit and bonus amounts when applied to non-slots games, and 25x for slots. Other bonus schemes are also available for slots, high rollers and blackjack. In all cases, the bonuses are not allowed to be withdrawn. It has also come up with other player incentives like a loyalty program of special bonuses per week and a tiered VIP club that has special rewards for each level, such as a status recognition chip that comes in at a minimum of $150. and can go up to $400., and a birthday chip that has a $100. lowest value and can be as much as $500.

As initially reported by grizzlygambling.com, customer service is also taken seriously here in Winpalace Casino. Its software is intuitive and easy to install, whether you opt for the download, instant play or mobile version. Third-party testing and fairness certification are provided by Technical Systems Testing. Support is available at any time, whether through phone, email or live chat. However, its payment system could be improved. There are very few options and the limits are low, with withdrawals restricted to only about $500, on top of a processing time of up to 10 days.